Refund policy
RETURN & REFUND POLICY
Effective Date: 13-09-2026
At The Flying Beans, we carefully inspect and pack our products before dispatch. Due to the nature of our products, all purchases are final and we do not accept returns, exchanges, or change-of-mind cancellations after an order has been placed.
DAMAGED OR INCORRECT ITEMS
Please inspect your order immediately after delivery.
If you receive:
• A damaged product
• A defective product
• The wrong product
• A product that is missing from your order
please contact us as soon as possible after delivery.
Please send us your order number along with clear photographs or videos showing the issue. Our team will review the claim and, where the issue is verified, we may provide a replacement or other appropriate resolution at our discretion.
PRODUCTS NOT ELIGIBLE FOR RETURN
We do not accept returns or exchanges for:
• Change of mind
• Incorrect product selection
• Incorrect size selection
• Products that have been opened, used, consumed, worn, or damaged after delivery
• Sale or promotional items
• Gift cards
• Perishable or consumable products
REFUNDS
Because we operate a no-return and no-exchange policy, refunds are generally not available.
However, if your order arrives damaged, defective, or incorrect and our team determines that a refund is appropriate, the approved refund will be issued to the original payment method.
Processing times may vary depending on your payment provider or bank.
ORDER CANCELLATIONS
Orders cannot be cancelled once they have entered processing or have been dispatched.
If you need to request a cancellation, contact us immediately after placing your order. We will review the request, but cancellation cannot be guaranteed once processing has started.
CONTACT US
If you have an issue with your order, please contact us with your order details:
Email: info@theflyingbeans.com
The Flying Beans reserves the right to review individual cases and determine the appropriate resolution for damaged, defective, or incorrectly supplied products.
